XOVER respects your privacy

XOVER and its subsidiaries respect your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page  If you have questions or concerns regarding this statement, you should first contact XOVER using the contact information included at the end of this statement.  How XOVER uses automatic data collection tools

  • Cookies
  • Web beacons
  • Embedded web links
  • XOVER ads on third party websites
  • Information gathering tools

 

Sites covered by this Privacy Statement

XOVER is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. This Privacy Statement applies to all XOVER -owned websites and domains and the websites and domains of our wholly owned subsidiaries ("XOVER website"), except that a privacy policy or statement posted on XOVER websites specific to a particular XOVER program or service will apply instead of this Privacy Statement.

Links to non-XOVER websites

The XOVER website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the XOVER website. XOVER does not control those sites or their privacy practices, which may differ from XOVER's practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by the XOVER Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

 

Collection of personal information

To serve you better and understand your needs and interests, XOVER collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your XOVER products, enter contests or participate in surveys, or apply for a job at XOVER, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional sensitive personal information such as salary, Social Security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.

In addition to the information you provide, XOVER may also collect information during your visit to an XOVER website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an XOVER website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with XOVER websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. XOVER may also use some of these Automatic Data Collection Tools in connection with certain emails sent from XOVER and therefore may collect information using these tools when you open the email or click on a link contained in the email.

XOVER also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data. The information XOVER collects from its commercial sources may be used along with the information XOVER collects when you visit XOVER's websites. For example, XOVER may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.

 

How we use your information

The information XOVER collects to understand your needs and interests helps XOVER deliver a consistent and personalized experience. For example, XOVER may use your information to

  • assist you in completing a transaction or order;
  • communicate with you about products and services;
  • provide service and support;
  • update you on new services and benefits;
  • provide personalized promotional offers;
  • select content to be communicated to you;
  • personalize some XOVER websites;
  • allow you to participate in contests and surveys; and
  • contact you for market research regarding XOVER products or services.

We will give you the opportunity to choose your privacy preferences regarding the communications we send.

The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial. Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or XOVER and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

 

How we share your information

XOVER will not sell, rent or lease your personal information to others except as described in this Statement. XOVER shares personal information in the following ways:

XOVER retains service providers and suppliers to deliver complete products, services and customer solutions and to assist XOVER with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential the information received on behalf of XOVER and may not use it for any purpose other than to carry out the services they are performing for XOVER.

From time to time, XOVER participates in marketing initiatives with other companies. As part of these initiatives, certain XOVER services and marketing communications are delivered at the same time as those from other companies. Some of these services and communications offer you the option to share personal information with both XOVER and the other companies participating in these initiatives. For example, you may receive marketing communications from XOVER and other companies or have the opportunity to register online for software products from multiple companies. If you choose to provide personal information only to XOVER, XOVER will not share this information with the other companies participating in that marketing initiative. If you choose to provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies.

XOVER will require the export of your personal information to other XOVER -owned business entities in the US and Worldwide in accordance with this Statement to satisfy your request. Such export is a requirement of providing the information to XOVER.

Except as described in this Statement, XOVER will not share the personal information you provide to XOVER with non- XOVER third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of XOVER or its subsidiaries; or (iv) protect the personal safety of XOVER employees and third parties on XOVER property.

Circumstances may arise where, whether for strategic or other business reasons, XOVER decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from auctioneers. It is XOVER's practice to seek appropriate protection for information in these types of transactions.

 

Children's privacy

XOVER does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children's online activities and interests.

 

Your choices and selecting your privacy preferences

XOVER gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and also choose to receive XOVER general communications. We give you a choice regarding delivery of XOVER general communications by postal mail, email and telephone.

You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, driver updates, or other administrative and transactional notices as the primary purpose of these communications is not promotional in nature.

The email communications that you receive from XOVER will be provided in accordance with this statement. Some email communications may utilize automatic data collection tools.

Subscription communications

Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving.

Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from XOVER where accepting the communications is a condition of receiving the services.

XOVER general communications

XOVER general communications provide information about products, services, and/or support. This may include new product information, special offers, or invitations to participate in market research.

 

Access to and accuracy of your information

XOVER strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. XOVER provides individuals with reasonable access to personal information that they provided to XOVER and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data.

 

Keeping your personal information secure

XOVER takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, XOVER utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect.

When collecting or transferring sensitive information such as credit card information we use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, XOVER subscribes to a fraud management service. This service gives you and XOVER an extra level of security to guard against credit card fraud and to protect your financial data.

 

Changes to this statement

If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page.